Terms of service
Terms of Service
Overview
This website is operated by Papi & Co. Throughout the site, the terms "we", "us", and "our" refer to Papi & Co. By visiting our website or purchasing from our store, you agree to be bound by these Terms of Service, including any policies referenced on this website.
Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not use this website or purchase products from our store.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your place of residence, or that you are using the website with the permission and supervision of a parent or legal guardian.
You may not use our products or website for any unlawful, harmful, misleading, or unauthorized purpose. You must not transmit viruses, malicious code, or anything that may damage the website, store, or related services.
Product Information
We make reasonable efforts to display product information, images, colors, prices, sizes, materials, and descriptions as accurately as possible. However, we cannot guarantee that every image, color, or detail will appear exactly the same on every device or screen.
Our products are intended for general pet care and home use. Product information on this website is not veterinary, medical, or professional advice. If your pet has a health condition, allergy, injury, or special care need, please consult a qualified veterinarian before using any product.
Prices and Availability
Prices, promotions, shipping options, and product availability may change without notice. We reserve the right to update, correct, or remove product information at any time.
We may limit or cancel orders if a product is unavailable, listed incorrectly, affected by a pricing error, or if we believe an order may be fraudulent, unauthorized, or in violation of these terms.
Orders and Payment
When you place an order, you agree to provide current, complete, and accurate purchase, billing, and shipping information. You are responsible for making sure that your email address, delivery address, and order details are correct before submitting your order.
If we need to contact you about your order, we may use the email address you provided at checkout.
Shipping and Delivery
Shipping options and delivery estimates are shown at checkout when available. Delivery times may vary depending on your location, carrier handling, holidays, customs processing, weather, or other circumstances outside our control.
Once an order has shipped, tracking details will be provided when available. Please review our Shipping & Returns page or shipping policy for more information.
Returns, Refunds, and Order Issues
Return and refund requests are handled according to our published refund policy and any additional information provided on our Shipping & Returns page.
If your order arrives damaged, incorrect, or incomplete, please contact us as soon as possible with your order number and clear photos where applicable. We will review the issue and help with the next appropriate step.
Third-Party Services
Our store may use third-party services for payments, shipping, analytics, marketing, checkout, or other store functions. These third-party services may have their own terms and privacy practices.
We are not responsible for third-party websites, services, policies, content, or actions. Any use of third-party services is at your own discretion and subject to the terms of those providers.
User Comments and Communications
If you send us comments, reviews, feedback, photos, messages, or other submissions, you agree that we may use them to operate, improve, and promote our store, unless prohibited by law or unless we have agreed otherwise in writing.
You agree not to submit content that is unlawful, harmful, abusive, misleading, defamatory, obscene, infringing, or otherwise inappropriate.
Intellectual Property
All content on this website, including text, images, logos, product presentation, layout, graphics, and design elements, is owned by or licensed to Papi & Co unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, or use our website content for commercial purposes without written permission.
Errors and Updates
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct errors, update information, cancel orders, or change content at any time without prior notice, including after an order has been submitted, where permitted by applicable law.
Prohibited Uses
You may not use this website or its content:
- for any unlawful purpose;
- to violate any applicable laws or regulations;
- to infringe our intellectual property rights or the rights of others;
- to submit false or misleading information;
- to upload or transmit viruses or malicious code;
- to collect personal information from others without permission;
- to interfere with the security or operation of the website;
- for spam, phishing, scraping, or other abusive activity.
We reserve the right to restrict or terminate access to our website if we believe these terms have been violated.
Disclaimer of Warranties
We aim to provide a reliable and helpful shopping experience, but we do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.
Products and services are provided "as is" and "as available" to the fullest extent permitted by applicable law. Nothing in these terms limits any rights you may have under applicable consumer protection laws.
Limitation of Liability
To the fullest extent permitted by applicable law, Papi & Co will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, services, or any information provided through the store.
Changes to These Terms
We may update these Terms of Service from time to time. The latest version will always be posted on this page. Continued use of the website after updates means you accept the revised terms.
Contact Information
Questions about these Terms of Service can be sent to:
jw239109@gmail.com
Last updated: May 18, 2026